- Women Brands
If you are unhappy with your online purchase we will refund a product that is returned to us within 14 days of receipt, providing it is in a re-saleable condition
If we find the product has not been returned to us in a fully re-saleable condition, including any packaging, we reserve the right to refuse a refund for the product.
In the case of unwanted goods being refunded, we will not refund any duties or taxes that were imposed when delivered to the recipient.
Once the order has been returned, processed and checked by the online administrator it will be refunded to the original card within 5 working days.
When the refund has been completed you will receive an email to confirm the goods have been returned and the value of the refund. This email will be sent to the email address provided at the time of the original order.
If you wish to have an exchange or report a faulty item you may contact Customer Services on 0044 2830835555